Privacy Policy

Effective Date: August 13, 2026

At Intellicrux, we respect your privacy and aim to be transparent about how information is collected and used when you visit our website or place an order.

This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you.

Website: https://intellicrux.store

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

Name
Email address
Phone number
Billing address
Shipping address
Order information
Payment-related information necessary to process transactions
Customer service communications
Device and browser information
IP address
Time zone and general location information
Pages viewed and website interaction information

We only request information that is relevant to operating our website, processing orders, providing services, or communicating with customers.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through cookies, server logs, analytics tools, or similar technologies.

This may include:

IP address
Browser type
Device type
Operating system
Referral information
Pages visited
Approximate time spent on pages
Website interaction information

This information helps us understand how visitors use our website and maintain its functionality.

3. Cookies and Similar Technologies

Intellicrux may use cookies and similar technologies to support website functionality and understand website usage.

Cookies may help us:

Keep certain website functions working
Remember preferences
Maintain shopping cart functionality
Understand website traffic
Analyze website performance
Improve website usability

You can manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

4. Information Provided When Placing an Order

When you place an order, we may collect information necessary to complete the transaction, including your name, contact information, billing information, shipping information, order details, and other information required to process the purchase.

Payment information is processed through the payment services available at checkout.

5. How We Use Personal Information

We may use collected information to:

Process and fulfill orders
Arrange shipping and delivery
Send order confirmations
Provide shipping updates
Process returns and refunds
Respond to customer inquiries
Provide customer support
Maintain and operate our website
Improve website functionality
Detect, investigate, and prevent fraudulent or unauthorized activity
Comply with applicable legal requirements
Maintain business and transaction records

6. Customer Communications

If you contact Intellicrux, we may retain information from your communication to respond to your inquiry and maintain appropriate customer service records.

We may use the contact information associated with an order to communicate about that order, including order confirmations, shipping information, returns, refunds, or other necessary transaction-related matters.

7. Sharing Personal Information

We may share relevant information with service providers when necessary to operate our business and provide services to customers.

These may include:

Woocommerce, our e-commerce platform
Payment processors
Shipping and delivery providers
Website hosting and technical service providers
Analytics providers
Customer support service providers

We may also disclose information when required by law, legal process, or when reasonably necessary to protect our rights, customers, website, or business.

Information submitted through our website may be processed by Woocommerce and its applicable service providers in accordance with their own privacy practices.

9. Payment Information

Payment transactions are processed through the payment methods and payment providers available during checkout.

We do not intentionally store complete payment card information on our own website servers. Payment information may be handled directly by the applicable payment processor.

10. Shipping Information

When an order is placed, relevant information may be shared with shipping or delivery providers so that the order can be delivered to the address supplied during checkout.

This may include the customer’s name, shipping address, contact information, and order-related details required for delivery.

11. Analytics and Website Services

We may use analytics or website service providers to understand how visitors interact with our website, identify technical issues, and evaluate website performance.

These services may collect information such as device type, browser information, pages visited, and website interaction data.

12. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no electronic storage or transmission method can be guaranteed to be completely secure.

13. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including processing transactions, providing customer support, maintaining business records, resolving disputes, complying with legal requirements, and enforcing applicable agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

14. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

Requesting access to personal information we hold about you
Requesting correction of inaccurate information
Requesting deletion of certain information
Requesting information about how your personal information is used
Requesting a copy of certain personal information where applicable
Objecting to or restricting certain processing where permitted by law

Requests are subject to applicable legal requirements and limitations.

15. How to Submit a Privacy Request

To make a privacy-related request, contact us using the email address provided at the end of this policy.

For security purposes, we may need to verify your identity before completing certain requests.

16. Children’s Privacy

Our website is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can review the situation.

17. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

If you follow a third-party link, that website will operate under its own privacy policy and terms. Intellicrux is not responsible for the privacy practices of third-party websites that we do not control.

18. Fraud Prevention and Legal Compliance

We may use or disclose information when reasonably necessary to detect or prevent fraud, unauthorized transactions, abuse of our website, or other activities that may harm our customers or business.

We may also disclose information when required to comply with applicable laws, regulations, court orders, or valid legal requests.

19. Business Transfers

If Intellicrux is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction where legally permitted.

Any such transfer will remain subject to applicable privacy requirements.

20. International Data Processing

Some service providers used to operate our website may process information in locations outside the country where you reside.

Where applicable, information may therefore be subject to the privacy laws of the jurisdiction in which it is processed.

21. Marketing Communications

If we send optional marketing communications, you may be able to unsubscribe using the instructions provided in the communication.

Transactional messages, such as order confirmations, shipping notifications, return updates, and other necessary communications related to your purchase, may still be sent when required to provide the requested service.

22. Do Not Track

Some web browsers offer a “Do Not Track” setting. Because there is currently no universally accepted standard for responding to such signals, our website may not respond to all browser-based Do Not Track settings.

23. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, website, service providers, or applicable legal requirements.

When changes are made, the updated policy will be published on this page with a revised effective date.

24. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:

Email: support@intellicrux.store
Phone: +1 (639) 999-9741

25. Business Information

Business Name: Intellicrux
Business Email: support@intellicrux.store
Business Phone: +1 (639) 999-9741
Business Address: A-4525 Green Apple Dr, Regina, Saskatchewan S4V 3H4, Canada