Terms of Service
Effective Date: August 13, 2026
Overview
Welcome to Intellicrux. This website is operated by Intellicrux. Throughout this website, the terms “we,” “us,” “our,” and “Intellicrux” refer to the business operating this website.
By accessing our website, browsing our products, or placing an order, you acknowledge that you have read and agree to these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.
1. Eligibility and Use of the Website
By using our website, you confirm that you are legally permitted to enter into agreements under the laws applicable to you.
You agree to use the website only for lawful purposes and in accordance with these Terms of Service and applicable laws and regulations.
2. General Conditions
We reserve the right to refuse service, restrict access, or cancel an order where permitted by applicable law.
You may not copy, reproduce, distribute, modify, resell, or commercially exploit any part of our website or its content without our prior written permission.
3. Website Content and Information
We make reasonable efforts to keep information on our website accurate and current. However, information may occasionally contain errors, omissions, or updates that have not yet been reflected.
Product descriptions, photographs, colors, and other information are provided to help customers understand the products before purchasing.
Actual product appearance may vary slightly due to lighting, photography, screen settings, or other display conditions.
4. Product Information
Customers should review the product description, images, specifications, and other information available on the applicable product page before placing an order.
Where specific information such as dimensions, materials, or other characteristics is provided, it applies to the product as described on that product page.
5. Product Availability
Product availability may change at any time. We may update, discontinue, or limit the availability of products without prior notice.
If a product becomes unavailable after an order has been placed and we cannot fulfill the order, we may contact the customer regarding the order and applicable refund arrangements.
6. Pricing
Product prices displayed on our website are subject to change.
We make reasonable efforts to display accurate pricing information. If an obvious pricing error occurs, we may contact the customer before processing the order or cancel the affected order where permitted by applicable law.
7. Orders
When placing an order, you agree to provide accurate and complete information, including your name, billing information, shipping address, email address, and other requested details.
An order confirmation does not necessarily guarantee that an order cannot later be cancelled due to product availability, payment issues, incorrect information, or other circumstances.
8. Payments
Payment must be successfully authorized or completed before an order enters processing.
Available payment methods are displayed during checkout. By submitting payment information, you confirm that you are authorized to use the selected payment method.
9. Order Changes and Cancellations
If you need to change or cancel an order, please contact us as soon as possible.
We can only consider changes or cancellations if the order has not already been processed or dispatched. Once an order has entered processing or shipping, changes may no longer be possible.
10. Shipping
Intellicrux currently ships orders within Canada.
Our current estimated shipping schedule is:
- Order Cut-Off Time: 5:00 PM
- Handling / Processing Time: 1–3 business days
- Transit Time: 5–6 business days
- Estimated Total Delivery Time: 6–9 business days
- Standard Shipping: Free
Delivery estimates are not guaranteed dates and may vary because of carrier operations, weather, public holidays, transportation issues, or other circumstances outside our control.
11. Returns and Refunds
Eligible products may be returned within 30 days of delivery, subject to the requirements described in our Return & Refund Policy.
Customers are responsible for applicable return shipping costs when a return is made due to a change of mind or ordering error.
Approved refunds are generally processed within 10 business days after an eligible returned item has been received and approved.
12. Exchanges
Intellicrux does not offer direct exchanges.
Customers who want a different product, color, or style may return an eligible original item according to our Return & Refund Policy and place a new order separately.
13. Intellectual Property
Unless otherwise stated, content available on the Intellicrux website, including text, photographs, graphics, logos, product information, page layouts, and other materials, is owned by Intellicrux or used with appropriate rights.
You may not reproduce, copy, modify, distribute, publish, or commercially use our website content without prior written permission, except where permitted by applicable law.
14. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how personal information may be collected, used, stored, and handled when you interact with our website and place orders.
15. Prohibited Activities
You agree not to use our website to:
- Engage in unlawful activities.
- Submit false or misleading information.
- Attempt to gain unauthorized access to website systems.
- Interfere with website security or functionality.
- Upload malicious software, harmful code, or other damaging material.
- Infringe intellectual property rights.
- Attempt to disrupt the normal operation of the website.
- Use the website for fraudulent purposes.
16. Account and Information Security
If the website allows you to create an account, you are responsible for maintaining the confidentiality of your account information and for activity carried out through your account.
You should notify us if you believe your account information has been accessed or used without authorization.
17. Third-Party Services
Our website may rely on third-party services for functions such as payment processing, website functionality, analytics, or shipping.
Third-party services may operate under their own terms and privacy policies. We are not responsible for the independent policies or practices of third-party service providers.
18. Links to Other Websites
Our website may contain links to third-party websites or services. These links may be provided for convenience or additional information.
Intellicrux does not control third-party websites and is not responsible for their content, availability, policies, or practices.
19. Disclaimer
To the extent permitted by applicable law, our website and its content are provided based on the information available at the time of publication.
We do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.
20. Limitation of Liability
To the extent permitted by applicable law, Intellicrux will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website, inability to access the website, or use of products purchased through the website.
Nothing in these Terms is intended to exclude or limit rights or protections that cannot legally be excluded under applicable consumer protection laws.
21. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or claims resulting from your unlawful use of the website, violation of these Terms, or infringement of the rights of Intellicrux or another party.
22. Governing Law
These Terms of Service are governed by the applicable laws of Canada and the laws applicable in the jurisdiction where Intellicrux operates, without regard to conflict-of-law principles.
Nothing in these Terms limits any mandatory consumer rights that apply to you under applicable law.
23. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our website, services, policies, or legal requirements.
When changes are made, the updated version will be published on this page with a revised effective date.
24. Severability
If any provision of these Terms is determined to be invalid or unenforceable under applicable law, the remaining provisions will continue to apply to the extent permitted by law.
25. Contact Us
If you have questions about these Terms of Service, your order, or any other matter related to Intellicrux, please contact us:
Email: support@intellicrux.store
Phone: +1 (639) 999-9741
Business Information
Business Name: Intellicrux
Business Email: support@intellicrux.store
Business Phone: +1 (639) 999-9741
Business Address: A-4525 Green Apple Dr, Regina, Saskatchewan S4V 3H4, Canada